Order Tracking
Track Your Order
Want to know where your package is? We'll guide you through every step of the delivery process.
📧 Shipping Confirmation
As soon as your order is shipped, you'll automatically receive a confirmation email containing:
- Your tracking number
- A direct link to the carrier
- The estimated shipping date
🔍 How to Track Your Package
- Check your shipping confirmation email
- Click on the tracking link provided
- You will be redirected to the carrier's website to track your package in real-time
⏱️ Delivery Times
Metropolitan France: 5 to 10 working days
Delivery: Free for all orders
❓ Problem with Your Order?
If you encounter a problem with your delivery or haven't received your tracking email, contact us:
📧 Email: contact.clariaglow@gmail.com
⏰ Response time: 24-48 hours
📦 What to Do If...
You haven't received your tracking email?
Check your spam folder or contact us with your order number.
Your package is delayed?
Delivery times may vary depending on the period. Contact us if your order exceeds 15 working days.
Your package is damaged?
Take photos and contact us immediately. We will find a solution quickly.